Making Difficult Conversations, Safe Conversations

[mitsumi]

Duration: 55m | Video: .MP4, 1280x720 30 fps | Audio: AAC, 44.1 kHz, 2ch | Size: 545 MB
Genre: eLearning | Language: English
While Conflict is Inevitable, Combat is Optional

What you'll learn
How to effectively communicate when addressing challenging team dynamics, mismanaged expectations or good old-fashioned bad behavior.

Requirements
No
Description
If you work with or interact with people, it's inevitable that you will need to have difficult conversations. How you respond in challenging and awkward situations determines whether relationships will be developed or destroyed. Rest assured, it's possible to safely address challenging behaviors without rattling sabers, shouting ultimatums and without destroying the dignity of a fellow human being. In this course, you will learn how to implement a Safe Conversations Communication Framework that will equip you to confidently and respectfully address the behaviors that negatively impact you or others. You will do this while building positive relationships and while elevating your leadership to the next level.

Who this course is for:
Individuals desiring to effectively communicate at those challenging and awkward times when opinions differ, emotions are strong and when relationships are at risk.

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