Account Management Fundamentals
Published 6/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 726.82 MB | Duration: 1h 18m
Master Client Management and Partnership with Strategic Account Management online course
What you'll learn
Identify real growth opportunities and define your current 'key' accounts
Recognise the importance and power of information
Define what you need to know about each client and will have the tools to find it
Analyse the client Decision-Making Process
Assess the effectiveness of your current methods and systems
Set realistic and challenging goals for each account
Map out a key account strategy and action plans for current accounts
Implement a refreshed and updated sales technique
Requirements
Basic skills in English and Elementary understanding of Sales
Description
Account Management Fundamentals will take you to journey to master how to maintain your customer relationships and develop their business with you in a competitive market.This course will teach you how top sales companies manage channel partnerships with retailers and resellers by using sales processes, frameworks, and skill sets. You will also learn how to implement a sales strategy to satisfy the needs of customers and boost customer satisfaction. You will be required to demonstrate your account management abilities in areas ranging from customer care to customer success and critical account management.This course will prepare you as a strategic account manager to convert newly developed client relationships into long-term accounts that will help both the customer and the business reach long-term goals.Do you want to start a career in Account Management or improve your Account Management skills? Then this Account Management course will give you a solid foundation to become a confident Account Management professional while also supporting you in increasing your Account Management expertise. This Account Management course will provide you with education from industry specialists.The Account Management course is divided into 9 lectures. If you successfully complete the Account Management course, you will receive an instant pdf certificate free of charge.You may achieve your goals and prepare for your ideal profession by enrolling in this comprehensive Account Management course. The Account Management course offers students a comprehensive learning experience.This Account Management course is intended for professionals who want to excel in their field. This Account Management course covers all you need to know to become a specialist.The Account Management course begins with an overview of the Account Management. This Account Management course will provide you a complete overview of the Account Management, covering key ideas, usage techniques, and in-depth knowledge.The Account Management course materials were created with the help of Account Management professionals, and all information on Account Management is maintained up to date on a regular basis so that learners do not fall behind on current trends/updates on Account Management.You can learn new skills in Account Management by taking the Account Management course. Account Management training has been expertly designed for you to do remotely via e-learning.Finally, this comprehensive Account Management course is a wonderful approach to develop your career. Enroll in the course and take the next step towards your goal.
Overview
Section 1: Introduction
Lecture 1 Fundamentals of Account Management
Section 2: Key Account Manager
Lecture 2 Key Account Manager
Section 3: Account Management Roles and Responsibilities
Lecture 3 Account Management Roles and Responsibilities
Section 4: Relationship Stages
Lecture 4 Relationship Stages
Section 5: Developing Key Relationships
Lecture 5 Developing Key Relationships
Section 6: Account Management Activities
Lecture 6 Account Management Activities
Section 7: Identifying and Responding to Business Changes
Lecture 7 Identifying and Responding to Business Changes
Section 8: Account Risk Adjustments and Reassignments
Lecture 8 Account Risk Adjustments and Reassignments
Section 9: Conclusion
Lecture 9 Conclusion
Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships.
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