Free Download Mastering Difficult Conversations By Debra StevensPublished 8/2026
By Debra Stevens
MP4 |
Video: h264, 1280x720 |
Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning |
Language: English + subtitle |
Duration: 30m |
Size: 3.2 GB
40 Minutes of Video InstructionHandle highstakes conversations with calm, empathy, and clarity.
OverviewDifficult conversations don't have to damage relationships, they can help you to avoid artificial harmony and create more honest and authentic connections. course equips you with practical tools to stay calm, communicate clearly, and use empathy when stakes and emotions are high.
Debra Stevens, author and executive coach, explores the cost of artificial harmony, the role of selfmastery, and the power of empathy--helping you approach challenging conversations with confidence and purpose.
Career Success SeriesThe Career Success Series from Pearson helps learners build essential personal and professional skills--including communication, leadership, teamwork, critical thinking, and resilience. These expertled video courses support success in any industry, any role, and at every career stage.
Learn How To⚡ Recognize and challenge artificial harmony
⚡ Apply selfmastery to stay calm under pressure
⚡ Use empathy to create clarity and connection
⚡ Apply the 7 Cs of communication
Who Should Take This Course⚡ Managers handling sensitive conversations
⚡ Professionals navigating conflict or feedback
⚡ Anyone seeking better outcomes in tough discussions
Homepagehttps://www.oreilly.com/videos/mastering-difficult-conversations/9780135895986/Recommend Download Link Hight Speed | Please Say Thanks Keep Topic Live
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