Last updated 11/2019
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 874.47 MB | Duration: 0h 59m
Master the art of giving and receiving feedback and enabling a culture of continuous improvement, everyday.
What you'll learn
Conquer your anxiety about giving or receiving feedback so that it becomes second nature
Identify feedback style in yourself and others
Recognize the benefits of feedback, and the consequence of not generously offering it
Determine what might be holding you back from freely giving and receiving feedback
Discover a four-step process to effectively deliver feedback
Avoid the most common feedback errors and debunk common feedback myths
Receive feedback openly and put it into practice using an AIM SMART Plan
Make an action plan to bring a culture of feedback to your organization
Requirements
Ideally, students should be employed in an organization where they are either managing or being managed by someone else and/or required to work well with others.
A willingness to embrace the conversations we're not having
Description
If the idea of having a feedback conversation is up there with getting a cavity filled, guess what? You're not alone, there's a scientific reason for that reaction, and an equally powerful motivation for doing it anyway. In fact, the simple and proven tools that you'll be given in this course will not only explain the neuroscience behind giving and receiving feedback, but also how to get into a 'rest and digest' mindset so that you and your colleagues can actually embrace the feedback and therefore increase your performance and reach your goals.The reality is that we are all shying away from having the conversations that can most impact our growth, development and advancement at work. In this engaging and interactive course, you will:Conquer your anxiety about giving or receiving feedback so that it becomes second natureIdentify feedback style in yourself and othersRecognize the benefits of feedback, and the consequence of not generously offering itDetermine what might be holding you back from freely giving and receiving feedbackPractice a proven 4-step feedback process for delivering feedback with finesseAvoid the most common feedback errors and debunk the common mythsReceive feedback openly and put feedback into practice using an AIM SMART PlanCreate a plan to bring a culture of feedback to your organizationMove from delivering annual performance reviews to embracing a culture of continuous improvement everydayWith these tools, you will not only increase your motivation to give and receive continuous feedback, but also better establish yourself as the kind of leader who is invested in the growth and development of your people. We are navigating the path to leadership during a time of unprecedented volatility, uncertainty and change, and the ability to 'feed back' to one another what we're seeing, in real time, is the secret weapon for keeping us moving swiftly in the right direction. In this course, you will integrate the learning in real time, by getting hands-on practice with activities such as putting together a specific feedback action plan plan using a 4-step process, identifying the most common feedback errors, identifying your feedback style and drafting your own feedback mantra to ensure you never shy away from these conversations again. This is unlike any other course of its kind because it goes beyond the typical 'how to give and receive feedback' training to actually embracing a culture of continuous improvement everyday. In addition, I have over 20+ years of business leadership experience and first hand knowledge and examples to share about the power of feedback in maximizing your potential.After taking this course, feedback conversations will become so second-nature and fulfilling, that you will look forward to having them any place, anywhere and with anyone, anytime. Enroll today, and you'll be just one hour away from becoming an expert at creating a culture of continuous improvement in your organization, and the kind of leader that everyone wants to work for.
Overview
Section 1: Introduction
Lecture 1 Welcome to this course!
Lecture 2 Activity: What's Your Goal?
Lecture 3 Activity: Your Feedback Style
Section 2: Feedback: A 10x Opportunity
Lecture 4 Defining Feedback
Lecture 5 Activity: Reflect on Past Feedback
Lecture 6 The Benefits of Feedback
Lecture 7 The Paradox of Feedback
Lecture 8 The Neuroscience of Feedback
Lecture 9 Activity: Banish Your Feedback Fears
Section 3: Setting the Stage for Feedback
Lecture 10 Adopting a Feedback Mindset
Lecture 11 Preparing for a Feedback Conversation
Lecture 12 Activity: Your Feedback Plan and Checklist
Section 4: How to Give Feedback Effectively
Lecture 13 The 4-Step Performance Feedback Process
Lecture 14 The Language of Feedback
Lecture 15 The 4-Step Feedback Process in Action
Lecture 16 Past, Present, and Future Approach
Lecture 17 Six Common Feedback Errors
Section 5: How to Receive Feedback Effectively
Lecture 18 Receiving Constructive Feedback
Lecture 19 Receiving Positive Feedback
Lecture 20 Feedback Troubleshooting
Lecture 21 Activity: Your Feedback Mantra
Lecture 22 Activity: Turning Feedback into Action
Section 6: Creating a Culture of Feedback in Your Organization
Lecture 23 Culture of Feedback: What it Takes
Lecture 24 Culture of Feedback: When
Lecture 25 Culture of Feedback: Who
Lecture 26 Activity: Find a Feedback Buddy
Lecture 27 Why a Culture of Feedback Works: Case Studies
Lecture 28 Start Building Your Feedback Culture
Lecture 29 Activity: Culture of Feedback Action Plan
Section 7: Conclusion
Lecture 30 The Gift of Feedback
Mid-level managers, who are responsible for 'feeding back' to others how they are performing in order to foster their growth and development. That said, the ability to deliver and receive feedback is a performance game-changer at any level.,Anyone curious about the power of giving and receiving feedback with excellence
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