Outstanding Customer Service - The Ultimate Guide!
Duration: 2h27m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 1.22 GB
Genre: eLearning | Language: English
Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!
What you'll learn
STOP Losing Money Due to Poor or Average Customer Service! $$$
Make MORE Money from Each Customer! $$$
SAVE a Fortune in Advertising Dollars! $$$
Get MORE Referrals! $$$
Solve Problems FAST!
Retain Existing Customers!
Learn How to Create an Outstanding Customer Service Experience
Learn the 5 Tenets of TQM
Avoid the 10 Deadly Sins of Customer Service!
How to Handle Difficult Customers like a PRO!
... and MUCH More!!!
Requirements
Basic / Simple Computer Skills
Basic English
Description
Customer Service Will MAKE Or BREAK Your Business! You Have NO Idea How Much MONEY You Are LOSING Due To Bad Customer Service ... And HOW Much MONEY You Can GAIN By Providing Excellent Customer Service!
DID YOU KNOW?
"55% became a customer of a company because of their reputation for GREAT customer service"
"40% began purchasing from a competitor because of their reputation for GREAT customer service"
WHICH side Of This Formula do you want to be on???
Customer Service is one of the Top 3 Factors Determining Your Companies FUTURE & EARNINGS!
Are YOUR Staff Trained in "Customer Service"???
This Course is Perfect For Business Owners, Managers and Employees ... Get Your Team Trained and Cash in!
A Sample Of What You Will Learn:
STOP Losing Money Due to Poor or Average Customer Service! $$$
Make MORE Money from Each Customer! $$$
SAVE a Fortune in Advertising Dollars! $$$
Get MORE Referrals! $$$
Retain Existing Customers! $$$
Solve Problems FAST!
Learn How to Create an Outstanding Customer Service Experience
How to Handle Difficult Customers like a PRO!
Learn the 5 Tenets of TQM
Avoid the 10 Deadly Sins of Customer Service!
... and MUCH More!!!
Who this course is for:
Sales People
Clerks
Managers
Business Owners
Anybody who Interacts with the Public in a Business
Download link:
Só visivel para registados e com resposta ao tópico.Only visible to registered and with a reply to the topic.Links are Interchangeable - No Password - Single Extraction
Cantinho Satkeys
