The Unwritten Rules Of The Workplace Communication SkillsMP4 |
Video: h264, 1920x1080 |
Audio: AAC, 44.1 KHz
Language: English |
Size: 615.70 MB |
Duration: 0h 39m
Professional Communication Skills Every Employee Needs: Email, Virtual, Active Listening, Meeting with your Manager
What you'll learnRecognize the impact of communication on workplace success and professional relationships.
Apply communication behaviors that build trust and credibility.
Write clear, professional emails that support workplace communication
Select and use messaging tools appropriately for workplace situations.
Demonstrate professionalism during virtual meetings and remote interactions.
Use active listening, questioning, and conversation skills to communicate effectively with others.
RequirementsNo prior workplace experience is required. Whether you're preparing for your first job, starting an internship, entering the workforce after graduation, or simply looking to strengthen your professional communication skills, this course is designed for beginners. You'll learn everything you need to know through realistic workplace scenarios, practical examples, and step-by-step guidance. All you need is a desire to communicate more confidently and professionally at work.
DescriptionThis course contains the use of artificial intelligence.Professional Workplace CommunicationStrong communication is one of the most important skills you can bring to the workplace.This course is designed for new professionals, recent graduates, and anyone who wants to communicate with greater confidence, clarity, and professionalism at work. Through realistic workplace scenarios, coaching examples, reflection questions, and knowledge checks, you will learn how everyday communication choices affect trust, teamwork, and your professional reputation.You will explore how to:Communicate professionally with managers and coworkersBuild trust through reliability, accountability, and follow-throughWrite clear, useful workplace emailsUse messaging tools professionallyListen actively without interruptingAsk thoughtful questions that improve understandingParticipate professionally in phone calls and virtual meetingsShow confidence without pretending to know everythingRespond respectfully, even when others do not communicate professionallyThroughout the course, you will follow workplace situations involving Emily, a new employee, and Sarah, her manager. These scenarios will help you recognize common communication mistakes and practice choosing stronger, more professional responses.You will also receive practical toolkit resources, including checklists, phrase banks, reflection worksheets, and meeting preparation templates.Be sure to check the Resources area in each lesson. Some lessons include downloadable toolkit items that you can save and use in real workplace situations.By the end of this course, you will be better prepared to communicate clearly, listen carefully, ask useful questions, and present yourself as a respectful, dependable, and coachable professional.You cannot control how everyone else communicates, but you can choose how you show up.© 2026 Betsy Roderick. All rights reserved. No part of this course or its accompanying materials may be reproduced, distributed, or used for commercial purposes without written permission.
This course is designed for students, recent graduates, interns, and early-career professionals who want to build confidence and improve their workplace communication skills.
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